Yes.  Carolina Fun Factory is insured and can provide a Certificate of Insurance to any customer requesting one within a reasonable amount of time.  A COI is your proof that you obtained the services of a company that values you and your event by being covered.

Everyone loves a great value and we at Carolina Fun Factory are no different.  While we always try to find the best value in the items that we provide we will never compromise quality.  We pass our savings on to our customers by offering not only the best price but also the best value in our Packages and Specials.

Our Military and Public Safety customers may use coupon code USA to save $10 on their party rentals as long as the subtotal does not fall below the minimum amount required to qualify for delivery.

The best discounts are reserved for customers who lock in multiple events within the same calendar year with us.  Usually, this is  customers such as churches, schools, parks and recreations.  To lock in these discounts you will need to contact the office and schedule a time to discuss these events.

Finally, the Referral Program gives the best discounts to individual customers.  By referring your friends and family to Carolina Fun Factory, when they book and give your name as the referral you will get $10 for each referral who booked dropped into your account.

For any questions about any of these opportunities please don't hesitate to give our office a call and speak with a Customer Service Representative.

Click the ORDER BY DATE button and select the day of your event.  Select the actual START TIME of your event.  Remember that you are not selecting the time for us to arrive and set up. We will work backward from the start time of your event and always give ourselves enough time to be set up and out of the way before your event start time.  

Same goes for the ending time of your event.  You're entitled to up to 8 hours with most rental equipment.  You can let us know the actual event END TIME, if you know, or just select the 8 hours.

Yes, Carolina Fun Factory provides delivery and set up and take down services of items such as tents, inflatables, and games.  Other set up and take down services for items such as tables and chairs incur setup and takedown charges.  

Your items are delivered and set up well ahead of your event start time.  If you are flexible with your delivery day and time then you can rest assured that your items will be delivered and setup well ahead of your party start time.  Usually, tents are delivered several days ahead of your event date and may not be taken down up to several days after your event date.  Inflatables are always delivered and setup ahead of your event date and time.  Sometimes inflatables are delivered a day ahead of your event date.  If this occurs you will be notified.  There is no additional charge if CFF puts your delivery on a day ahead of your event date.

You will be notified by text message as to your delivery day and time.  Please pay attention to the date as it is given YYYY/MM/DD format.  Pay attention to the DAY.  Sometimes customers don't notice the day and get upset thinking that we are going to be delivering late.

Because Carolina Fun Factory loads out the day before we deliver we would appreciate it if you decide to cancel or reschedule the day before we deliver.  In most instances when a party is on a Saturday, we may deliver on a Friday.  That means we are loading on Thursday.  So by Wednesday if you need to make any changes to your order we would need you to do so by then.

There are many reasons why a customer might need to cancel.  Weather is the most frequent reason for cancellation.  If wind speeds are consistently over 15 mph for your event date, or severe storms including lightening or hail are being forecasted for your event date then CFF may, at our discretion and in the interest of safety, cancel your inflatable rentals.  We will talk with you about any anticipation that your inflatable rentals may need to be cancelled and discuss a Plan B.  

We have many items that can be set up inside so if it seems that a cancellation of inflatables may need to be considered then lets talk about options.